Effective Date: [15/06/2024]

Rib & Oyster (“we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your information when you use our website (www.ribandoyster.com) (the “Website”) and purchase our products.

Information We Collect

We collect several types of information from and about users of our Website:

• Personal Information: When you place an order on our Website, we collect personal information such as your name, billing address, shipping address, email address, and phone number.
• Payment Information: We use a secure third-party payment processor to collect your payment information. We do not store your credit card information on our servers.
• Usage Data: We may collect information about your activity on the Website, such as the pages you visit, the products you browse, and the searches you perform.
• Device Information: We may collect information about the device you use to access the Website, such as your IP address, browser type, operating system, and device identifier.

How We Use Your Information

We use the information we collect for the following purposes:

• To fulfill your orders and provide you with the products you purchase.
• To send you important information about your orders, including order confirmations and delivery updates.
• To send you marketing communications, such as newsletters and promotions, with your consent. (You can unsubscribe from these communications at any time.)
• To personalize your experience on the Website.
• To improve the Website and our services.
• To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud or other wrongdoing.

Your Choices

You have choices regarding your information:

• You can opt out of receiving marketing communications from us by clicking the unsubscribe link in any email you receive from us.
• You can access and update your personal information on your account page on the Website.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed of updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [insert email address] or by mail at:

Rib & Oyster, Seasons House, Kilgetty, SA68 0UF